How to Free Up Space in OneDrive (Cloud Storage and PC)

Last week Dana, our office manager at Bluebird Landscaping, told me OneDrive wouldn’t take her new job photos. I spent November 7, 2026 cleaning up our Microsoft 365 work account, and the same few habits fixed it.

In this tutorial, I’ll show you how to free up space in OneDrive in both senses: freeing cloud storage so uploads work again, and freeing disk space on your PC without losing any files.

Check what is actually using your storage first

Don’t start deleting blind. On a work or school account, look at the bottom of the left menu in OneDrive on the web. It shows how much you’ve used out of your quota.

OneDrive on the web left menu showing Storage less than 0.1 GB used of 10 GB

My test account shows a 10 GB limit because that’s what our admin set for it. Your number will differ. For a closer look, open the gear icon, then OneDrive settings > More Settings > Storage Metrics.

OneDrive Storage Metrics page showing the free space out of the total quota

This matters because a full OneDrive stops uploads, edits and sync, and your files turn read-only. Google Drive has the same trap, which I covered in Google Drive storage full but no files.

Sort by file size and delete the biggest files

A handful of big files usually eats most of the space. In My files, click the File size column header and choose Larger to smaller.

OneDrive My files with the File size column menu open and Larger to smaller highlighted

Now the heavy stuff sits at the top: videos, ZIP files and old backups. Delete what you don’t need, or move it somewhere else first.

Before I delete anything I might want later, I back up OneDrive to an external drive. Moving old project folders to another cloud works too, like when you transfer OneDrive files to Google Drive.

Empty the recycle bin or the space never comes back

This is the step most people miss. Deleted files go to the OneDrive Recycle bin, and Microsoft says items there still count toward your storage.

Open Recycle bin in the left menu and click Empty recycle bin. If you can’t find it, here’s how to open the OneDrive recycle bin.

OneDrive Empty Recycle Bin confirmation with Yes and No buttons

Click Yes. Emptying the Recycle Bin on your Windows desktop doesn’t touch this one, so do it online.

On a work account there’s one more stop. A link at the bottom of the page opens the Second-stage recycle bin, and my two deleted files were still sitting there.

OneDrive Second-stage recycle bin still listing two files after the first recycle bin was emptied

Select them there and delete them again. Then give it time: Microsoft says the quota can take up to 24 hours to update.

Delete old versions of files you edit a lot

OneDrive keeps earlier versions of your files. For a big spreadsheet or presentation edited all season, those copies pile up.

Right-click the file and pick Version history. Click the three dots next to an old version to see Open File, Restore and Delete Version.

OneDrive Version history menu for version 1.0 with Delete Version highlighted

I only clear versions I’m sure I won’t need. Microsoft’s help pages don’t say how much versions add to your total, so I treat this as a last step after big files and the recycle bin.

Free up disk space on your PC without deleting files

The other meaning of “free up space” is your computer’s drive. If the OneDrive app syncs to Windows, Files On-Demand handles it.

In File Explorer, right-click a file or folder in your OneDrive folder and choose Free up space. It becomes online-only, shows a cloud icon, and stops using space on your PC.

Files marked Always keep on this device stay downloaded and keep using space. Online-only files need an internet connection to open.

To automate it, turn on Storage Sense under Windows Settings > Storage. It turns OneDrive files you haven’t opened in a while back to online-only, 30 days by default.

None of this changes your cloud storage, though. If the cloud icons never appear, make sure OneDrive is running on your PC.

My OneDrive cleanup checklist

  • Check storage used and Storage Metrics before deleting anything.
  • Sort My files by File size, Larger to smaller.
  • Back up or move big files you still want.
  • Empty the Recycle bin, then the Second-stage recycle bin on work accounts.
  • Clear old versions of large files you edit often.
  • Use Free up space or Storage Sense if your PC drive is the problem.
  • Wait up to 24 hours for the storage number to catch up.

Still tidying up your files? These come next:

Questions I get about this

Why is my OneDrive still full after deleting files?

Deleted files still count until you empty the Recycle bin, and work accounts also keep a second-stage bin. The storage total can take up to 24 hours to update.

Does Free up space delete my files from OneDrive?

No. Free up space only removes the local copy on your PC. The file stays in OneDrive and downloads again when you open it.

How long do deleted files stay in the OneDrive recycle bin?

Personal accounts keep them 30 days and work or school accounts 93 days, unless an admin changed the setting.

What happens when OneDrive storage is full?

You can’t upload, edit or sync new files, and existing files become read-only, though you can still download or delete them. Details are in Microsoft Support: My OneDrive says it is full.

How do I get more OneDrive storage on a work account?

Ask your IT admin, since they set the quota. For a personal account, check Microsoft’s plans page for current storage options.