Do you know how to receive the receipt once you send an email to Microsoft Outlook online? This is the right tutorial to look at how to Enable Email Receipt Notifications in Outlook Online.
I sent an important message to my colleague in an organization regarding the monthly meeting, but I am not sure whether she opened it or not. So tried to research how I receive and read receipts in Outlook online, and then I got the solution. I will share here to learn more about the read receipt.
Difference Between Read Receipt and Delivery Receipt in Microsoft Outlook Online
Read receipts in Microsoft Outlook online are sent by the particular person to open the email whether they opened it or not. Delivery receipt means whether the email has been delivered or not to the particular person in Microsoft Outlook Online.
Use delivery and read receipts only when really needed and when you know the recipient may send receipts, such as if your recipient is a teammate and you can use Microsoft Outlook. Use these capabilities cautiously because the recipient can refuse to send delivery receipts and not all e-mail applications support them.
How to Request Read Receipts in Outlook Online Desktop Application
We will see how to request read receipts on the Outlook Online web page step by step.
Step-1: Open Microsoft Outlook Online in the desktop application.
Step-2: Click New Email to get an email receipt in the Microsoft Outlook online desktop application.
Step-3: Click on Options, and simultaneously click Request a Read Receipt to get the read receipt in Outlook online.
Step-4: Now send an email to the person and the sender will receive a message like below. The sender has to click Yes so that we can receive a read receipt.
Step-5: Once the sender click Yes, we will receive a notification like the below screenshot. So here it is showing that my email has been sent and seen by the sender.
This is the method to enable receipt in the Microsoft Outlook Online desktop application.
How to Send Read Receipts to All Messages in Outlook Online Desktop Application
Let’s see how to send read receipts to all the messages we receive in the Microsoft Outlook online desktop application.
Step-1: Open Microsoft Outlook in the desktop application.
Step-2: Click File to enable read receipt to all the emails in the Outlook online application.
Step-3: Click Options down on the Account Information page in the Microsoft Outlook online desktop application.
Step-4: In the Outlook Options page, Click Mail then under Tracking options, choose Always send a read receipt and click OK in the Microsoft Outlook Online application.
By doing this so, all the emails in Microsoft Outlook online will send a receipt.
How to Enable Read Receipts in Outlook Online Web Application
Follow the below steps on how to enable read receipt in the Outlook Online web application.
Step-1: Open the Microsoft Outlook application from a browser such as Chrome, Safari, or Internet Explorer. Login with your ID and password to enable receipt in the Microsoft Outlook online web application.
Step-2: On the home page of the Microsoft Outlook Online web application, click the New mail to get a receipt for the message we sent.
Step-3: Click the three dots in the right corner and click More options.
Step-4: Once we click on More options, the Message options dialog box will appear. Choose Request a read receipt to get a receipt for the message you send.
Step-5: If you receive the read-receipt request, then click settings -> Mail -> Message handling. Under Read receipts choose any of the options and click Save.
- Ask me before sending a response – Choose this to notify me before sending a response.
- Always send a response – For all the read receipt requests, it will be sent automatically.
- Never send a response – Decline request for all the emails.
This is how we have to enable read receipt in the Microsoft Outlook online web application.
Is it possible to request a read receipt in Outlook Online without informing the recipient?
Some other small mail services have the option of hiding the read receipt from the sender but in the case of Microsoft Outlook online, the recipient always knows that the sender requesting a read receipt. Recipients will get a pop-up window asking the sender to send the read receipt or deny it, so we can not request a read receipt in Microsoft Outlook without knowing other people.
From this, we have learned, how to enable read receipts in Microsoft Outlook for both desktop and web applications. Getting a receipt for the emails is quite necessary if we send an important email so that once recipients read the message we will feel relaxed.
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I am Kirithika and a senior technical content writer expertise in using various Microsoft and Google tools like OneDrive, Outlook Online, Word Online, Microsoft Forms, Microsoft teams, Google Drive, etc. I love to share how-to tutorials, tips, and tricks on these tools. From last 5 years, I am trying to serve various clients across the United States of America. Check out more on About me page.