Recently, I got a 16-inch MacBook Pro and tried to import pst (email) to outlook 365, but I saw the import/export greyed out in Outlook 365.
In this mac tutorial, I will explain, how do I enable import/export in outlook mac.
import option disabled in outlook mac
We can easily import emails from a windows laptop to mac by using the import method.
After installing outlook 365 on mac, click on File -> Import…, to import the pst file. I saw Import option is disabled. Check out the fig below:
Why is import/export greyed out in outlook mac
Now, let us try to understand, why is import export greyed out in Outlook.
If you install outlook on mac, it will install the latest version of outlook on mac. And the new version does not support it if the pst file is created on the older version of outlook.
If you are using the newer version of outlook on windows, and also the same newer version of outlook on mac, then it will work fine. The issue will not come.
import/export greyed out outlook 365 – how to fix
Now, let us see how to fix the import/export greyed out outlook 365 issue.
Open outlook 365, then click on Help -> Revert to Legacy Outlook.
Once you click on this, the outlook will be reverted to the older version. Now, when I opened outlook now, you will be able to see the Import… and Export… versions enabled.
This is how to enable import and export in outlook office 365 on mac.
import pst file to office 365 mac
Now, let us see, how to import pst file to office 365 mac.
Once you have the pst file follow the below steps on how to import pst file in outlook 365 mac.
- Open outlook 365, and click on File -> Import…
- Then on the What do you want to import? option select Outlook for Windows archive file (.pst).
Once you click on Continue, browse the .pst file and then click on Import.
Then it will take some time, then import the email files.
This is how to import .pst file in outlook 365 mac.
Here I have explained step by step, how to import pst file in outlook 365 mac. Also, we learned how to fix the error, import/export option greyed out outlook 365 mac.
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I am Carissa Gudinoa, a technology buff, and Office online and Apple expert with over 9 years of experience. I am passionate about helping others get the most out of their Apple devices. I have written extensively about Apple products and technologies. I am committed to providing my clients with the best possible service and am always up-to-date on the latest Apple products and features. I also write extensively on other software available for use at minimal cost or free. This includes Word Online, Outlook Online, Excel Online, and other Office online programs… Check out more.