Has your Dropbox account ever been disabled, and you are not aware of what to do? This is the right platform you arrived at to know why is my Dropbox account disabled.
There are numerous cloud services available, but Dropbox is undoubtedly one of the most popular. It can be inconvenient not to be able to access our account, but what can we do if our Dropbox account is disabled? This is what we are going to check in this article.
We covered a wide range of topics in our article, so please take a look at the reasons for the Dropbox account getting disabled.
- Why is my Dropbox account disabled?
- Do Dropbox accounts that are inactive get disabled?
- How can I reactivate my deactivated Dropbox account?
- How to remove a disabled Dropbox account?
- Does Dropbox ever delete our files?
- What happens when Dropbox expires?
- How can I reactivate Dropbox?
Why is my Dropbox Account Disabled?
Dropbox will disable accounts and stop the service for abusive behavior or for creating, storing, or sharing illegal or unacceptable content, particularly when it risks or represents harm to others.
Some of the examples of heinous content or behavior that violate Dropbox policies and can result in account suspension include:
- Viruses (malware), phishing, or spam
- Material containing child sexual exploitation and abuse, including illegal child sexual abuse material or content that sexually exploits minors (Depending on US law, Dropbox become aware of this child against issues, and it will report to the National Center for Missing and Exploited Children)
- Extreme acts of violence or terrorist activity, including their promotion.
- Malicious activity that disrupts or interferes with any user, host, or network.
When Dropbox disables an account, we lose all access to the account and its content on Dropbox.
Do Dropbox Accounts that are Inactive get Disabled?
Our Dropbox accounts get deleted or disabled for two reasons, inactivity and a breach of the Terms of Service.
After 12 months of inactivity, our account will be disabled. Files from our Dropbox will be deleted after another 90 days.
To avoid this, we must perform some activity on our account once every 12 months, such as uploading, downloading, or editing files or folders.
Terms of Service violations can occur if we upload copyrighted content or any other type of content that is in violation of the Terms of Service.
Reach Out to Dropbox Support
If our Dropbox account is disabled, there is nothing much can do from our end. The first thing we can do is log in to our account and if that also does not work out, we should contact Dropbox support.
Remember that we may be unable to recover our files if they are deleted due to inactivity or Terms of Service violations.
Unfortunately, there isn’t much we can do if our Dropbox account has been disabled, so it’s best to contact Dropbox support as soon as possible.
How Can I Reactivate my Deactivated Dropbox Account?
We can get help from Dropbox if we need it. Logging into our account should be our first line of defense. Then if that does not help directly contact customer support on Dropbox to resolve the issue.
It is possible that our files will be permanently lost due to inactivity or violations of the Terms of Service.
How to Remove a Disabled Dropbox Account?
Below are the steps to remove a disabled Dropbox account.
- Sign in to the Dropbox account in the down taskbar and click the Profile picture.
- Click the Preferences from the Settings or Profile picture.
- The option can see Delete from the preferences page under the Account tab. Once disabled so the account will be deleted. We can see the option only if it is disabled the Dropbox account.
By the above method, we can delete the disabled Dropbox account for security purposes.
Does Dropbox Last Forever?
Depending on our plan, Dropbox will keep deleted files and edits for up to 180 days.
Does Dropbox ever Delete Our Files?
The causes of missing files or folders in Dropbox can be because of two reasons:
Owners of files or folders may delete them unknowingly.
Disk scanning or backup software that prevents access to Dropbox. The owner of a file or folder can revoke access to a shared folder.
What Happens When Dropbox Expires?
This is applicable to paid users. Dropbox will send an email to our google account to confirm our cancellation. At the end of the billing cycle, our account will be downgraded to Dropbox basic(free).
How Can I Reactivate Dropbox?
Follow the below Sign-up Dropbox process to re-enable the Dropbox account.
- Create a Dropbox account on Dropbox.com by using any one of the browsers such as Chrome, Firefox, internet explorer, safari, etc.
- Type the name and email address to create the Dropbox account.
- Give the unique password which accepts by Dropbox.
- Tick the box to agree to the terms and conditions of Dropbox.
- Click on Create Account.
The account will be re-created in Dropbox.
Is Dropbox Free or Paid?
If we only need to store a few files for quick access or sharing, or if we just want to try out Dropbox, we can get 2 GB of free storage space. This 2GB free storage might be enough for minimum files and folders or photos and videos users in Dropbox. They can be benefited from this Basic plan.
We have come to the end of this article, hope you find the reasons for disabling the Dropbox account. I have covered the topics related to disabling the account in Dropbox.
This article also touched upon how to re-activate and remove the disabled Dropbox account and also check if the account expires as well.
You may check related Dropbox articles:
- How to Download Multiple Files and Folders from Dropbox?
- How to Download Files or Folders from Dropbox? [7 Practical Ways]
- How to Invite Someone to Dropbox? [5 Effective Methods]
- How to Change Email on Dropbox? [6 Defined Ways]
- How to Leave a Shared Dropbox Folder? [5 Ways]
- How to Create Public Files and Folders in Dropbox? [Mac, Browser, Windows, iPhone, Android]
- How to Check Storage Space in Dropbox?
- How to Cancel the Dropbox Subscription?
Hello, my name is Lucas and I’m a Dropbox user and expert. I’m from the United States of America, specifically in New York. I love staying up to date on the latest tips and tricks, and helping others learn how to use Dropbox like a pro. In addition to being an avid Dropbox user, I also have a background in cloud storage platforms. I love creating how-to tutorials on everything from setting up Dropbox folders to automating file backups. Learn More About Me