How to Cancel the Dropbox Subscription?

If you have upgraded to Dropbox with one of its plans and want to cancel them then read this article on how to cancel the Dropbox subscription.

When I was a new user of Dropbox, I upgraded to a Dropbox plan. Later on, the plan I subscribed to in Dropbox was not enough to upload more files. So, I decided to cancel the current Dropbox subscription and add the new Dropbox plan that has more storage space.

But I had no idea about how to cancel the Dropbox subscription. After trying out a few ways myself, I found a way to cancel the subscription to Dropbox. Also mentioned how to solve a problem while canceling the Dropbox subscription.

The topics that I have covered in this article are listed below:

• How to cancel Dropbox Plus subscription
• How to cancel the Dropbox family subscription
• How to cancel the Dropbox business subscription
• How to cancel the Dropbox standard or advanced subscription
• How to cancel the Dropbox standard or advanced free trial
• How to cancel the Dropbox subscription free trial on iPhone
• How to cancel the Dropbox subscription or free trial on android
• What to know before canceling the Dropbox subscription
• How to confirm the Dropbox subscription has been canceled
• How to solve the issue when canceling the Dropbox subscription
• What happens to the files after canceling the subscription

How to Cancel Dropbox Plus Subscription

To cancel the Dropbox Plus subscription:

• Open the Dropbox account in the web browser.
• Click the Gear icon on the top right corner of the screen (with any images or letters).
• Press the Settings option.

• The settings page opens, click Plan option.
• At the bottom of the plan page, click Cancel plan to cancel the Dropbox plan.
• Dropbox asks for a reason if we click to cancel the plan and select the appropriate reason.
• Then click continue canceling. The confirmation mail will be sent to our email once the subscription is canceled.

If your using the Dropbox trial period cancel it before the trial period ends to avoid subscription.

How to Cancel the Dropbox Family Subscription

You can cancel the subscription to the Dropbox family if you are the admin of the upgrade. At the conclusion of your current payment cycle, the cancellation will happen immediately.

For canceling the Dropbox family subscription:

• Open the Dropbox account in the web browser.
• Click the Gear icon on the top right corner of the screen (with any images or letters).
• Press the Settings option.
• The settings page opens, click the Plan option.
• At the bottom of the plan page, click Cancel plan to cancel the Dropbox plan.
• Dropbox asks for a reason if we click to cancel the plan and select the appropriate reason.
• Then click continue canceling. The confirmation mail will be sent to our email once the subscription is canceled.

Note: If the Dropbox family subscription is done using mobile then cancel the subscription using the app store on the mobile device.

How to Cancel the Dropbox Business Subscription

Follow the below points to cancel the Dropbox business subscription:

• Sign in to Dropbox in the web browser by providing the admin details.
• Tab the admin console on the left sidebar of Dropbox.
• Click the billing option on the left sidebar of the Dropbox account.
• On the billing page, scroll below and click the Cancel plan option.
• After clicking cancel plan select the reason for canceling the Dropbox subscription.
• After selecting the reason click the continue with a cancellation option.
• Check all the boxes in the please acknowledge the following headings.
• At last click cancelation.
• After clicking complete cancellation Dropbox takes to the page displaying a message you have successfully canceled your Dropbox business account.

At the end of the current billing period, the Dropbox cancelation will come into effect.

How to Cancel the Dropbox Standard or Advanced Subscription

Follow the below points to cancel the Dropbox standard or advanced subscription.

• Sign in to Dropbox in the web browser by providing the admin details.
• Tab the admin console on the left sidebar of Dropbox.
• Click the billing option on the left sidebar of the Dropbox account.
• On the billing page, scroll below and click the Cancel plan option.
• After clicking cancel plan select the reason for canceling the Dropbox subscription.
• After selecting the reason click the continue with a cancellation option.
• Check all the boxes in the please acknowledge the following headings.
• At last click cancelation.
• After clicking complete cancellation Dropbox takes to the page displaying a message you have successfully canceled your Dropbox business account.

After canceling the current Dropbox plan we can also upgrade to the new Dropbox plan after the current billing period.

How to Cancel the Dropbox Standard or Advanced Free Trial

Cancel the free trial before it ends to avoid a subscription. To cancel the free trial in Dropbox standard or advanced:

• Open the Dropbox with admin details.
• Click the Settings option.

• In the settings tab click the Plan option, in the plan page select Manage plan

• Scroll down till the end and at the bottom of the manage plan page, there will Cancel your trial click on it.
• Then click the cancel Dropbox business.
• In the cancel Dropbox business page, to confirm that disbanding a team is permanent, click the appropriate box.
• Click the Disband team and log out to cancel the free trial.

If the free trial comes to end it’s mandatory to make a payment for a Dropbox subscription.

How to Cancel the Dropbox Subscription Free Trial on iPhone

If the Dropbox subscription is done using the iPhone cancel the subscription on iPhone by the following steps.

• Click the Settings option on the iPhone device.
• Select your name and the tab opens.
• On the name page, click the Settings option and click your name once again.
• Click the Subscriptions option.
• Click the Dropbox option on the Dropbox page click the Cancel subscription or Cancel Trial.
• Once the subscription or trial is canceled Dropbox will be left with Dropbox basic.

Follow the above points to cancel the Dropbox subscription free trial on iPhone.

How to Cancel the Dropbox Subscription or Free Trial on Android

If the Dropbox subscription is done using the android mobile cancel the subscription by the following steps

• Open the Dropbox account on the android mobile.
• Click the Account option at the bottom right corner of the Dropbox account.
• The account option opens click the Manage your subscription.
• The page opens, tab how to cancel option appears.
• Then at the bottom of the screen, there will be a Cancel plan click on it.
• Clicking cancel plan takes you to the subscription page in Google play app.
• At last click the cancel subscription.

The confirmation regarding canceling the Dropbox subscription will be sent in an email to the Google account.

What to Know Before Canceling the Dropbox Subscription

By canceling the Dropbox subscription we can use the Dropbox subscription normally until the next billing period.

Once the current billing is over Dropbox will be downgraded to basic and the teams in the plan will be in a locked state.

In the locked state, the members can access the team files but disable the majority of team sharing and synchronization functions. All the team access can be removed by separating the team members.

Cancel the Dropbox trial before it ends or else you should do a subscription.

How to Confirm the Dropbox Subscription has been Cancelled

To confirm the Dropbox cancellation:

• Open the Dropbox account and sign in with the admin details.
• On the left sidebar click the Admin Console on Dropbox.
• Click the Billing option in the Dropbox account on the left sidebar.
• Once the billing option opens there will be a notification message describing you are scheduled to cancel the Dropbox subscription at the end of the current billing period.

If there is no notification message about the canceled Dropbox subscription repeat the procedure once again.

How to Solve the Issue when Canceling the Dropbox Subscription

The Dropbox account and plan will not be canceled or deleted if you remove the Dropbox app from your phone or computer.

It doesn’t necessarily mean you won’t be charged if you let the credit card you used to pay for Dropbox expire.

Payments might have been automatically moved to the new card by the bank. So contact the bank for further details.

What Happens to the Files After Canceling the Subscription

After the end of the subscription period:

• All the members will be left with their basic Dropbox account.
• The users will be given access to their files and folders and also access to the shared folders.
• The family room folder will be provided to all the members of the Dropbox family subscription.
• Users with Dropbox free can restore the earlier version files of Dropbox and recover deleted files in 30 days.
• Dropbox stops syncing the files on the device when the user exceeds the given storage space but can access those files.

Restore the files within 30 days or else you will lose them permanently after 30 days.

Conclusion

This is the conclusion part of the article on How to cancel the Dropbox subscription. I hope the article contains enough information.

Also, cancel the free trial before the time period otherwise we should subscribe to the Dropbox plan that we were using as a free trial.

The files can be accessed even though we cancel the Dropbox subscription. But Dropbox stops syncing.

To know more about Dropbox check the below articles:

• How to Check Storage Space in Dropbox?
• How to Create Public Files and Folders in Dropbox? [Mac, Browser, Windows, iPhone, Android]
• How to Leave a Shared Dropbox Folder? [5 Ways]
• Why is my Dropbox Account Disabled?
• How to Access Shared Folders in Dropbox? [Mac, Web browser, Windows]
• How to Add Dropbox to Finder on Mac?
• How Long Does Dropbox keep Deleted Files?
• How to Move Dropbox Folder? [4 Easy Ways]